Transforming HR Operations for a Diversified Group of Companies with a Custom HRMS by TechnoBase IT Solutions

HR operations Managment Technobase

Client Overview:

A rapidly growing business group involved in multiple sectors with a dispersed talent base. Their HR operations were disjointed and inefficient, spread across different systems, and undertaken via manual processes. They turned to TechnoBase IT Solutions to develop a tailor made HRMS platform to centralize and standardize all their human resource functions across every group business. 

The Challenge: Disconnected HR Systems Across Group Companies

The organization was struggling with:  

✔️ Inconsistent onboarding, leave and exit processes across its entities  

✔️ Employee databases that were siloed creating duplication and errors  

✔️ Long manual, outdated HR processes that were mostly manual and involved frequent mistakes  

✔️ Not a single dashboard or a reporting tool for executives and other key leaders  

✔️ Inadequate ability to track evolving regional labor laws in order to stay compliant  

They needed an integrated, flexible, future-ready HR platform that would bring structure, visibility and efficiency to their HR activities across each of its entities. 

Call centre agents using unified platform to support mutual fund investors and travel customers efficiently

Our Solution: A Tailor-Made HRMS for Group-Level Efficiency

TechnoBase IT Solutions created and delivered a custom HRMS that was purpose-built for multi-entity companies. The system was an end-to-end feature-rich solution that resolved their pain points and established a framework for growth.

Key Solution Highlights:

Centralized Employee Data Management

There is now a consolidated employee database for all group companies to ensure accurate and consistent employee information is available across the group. HR teams now have a single source of truth for all employees, restricting the amount of administrative errors and duplication.

Standardized HR Processes and Workflows

In a digital world, we created standardized HR workflows for the onboarding, offboarding workflow, leave management, attendance, and approvals. We brought consistency to processes and workflows no matter the company or geography.

Role-Based Access & Security

Sensitive data was protected by role-based access, ensuring employees, HR, and leadership only could access what they were allowed to access. This improved security of data and internal controls.

Automated HR Tasks & Notifications

We took routine HR processes, such as onboarding checklists, leave approvals, and reminder emails, and automated them. This reduced reliance on manual follow-up and resulted in timely responses to all tasks.

Reporting & Analytics

We provided group-level and company-wide functionality on key HR metrics, including headcount, attrition, absenteeism etc. Reports were exportable for use in Board meetings or compliance reporting.

Performance Management Integration

Integration of a performance management module was the final step in handling goal setting, mid-year reviews and development planning. Managers could track performance in a transparent manner and better align employees with business goals.

Compensation & Benefits Management

We provided a seamless experience for the management of salaries, benefits, and payroll integration. Employees were able to view their payslips, benefits summary, tax information in one place supporting easy access and transparency resulting in fewer queries.

Scalable & Flexible for Future Expansion

The HRMS was created with a modular, scalable architectural structure, allowing the client to add new companies, customize workflows or add new features whenever they needed to—without having to build everything from the ground up.

Compliance Management

Our platform integrated regulatory frameworks for every region of operation, enabling the group to comply with changing labor laws over time. Audit trails, policy enforcement, documentation were all provided.

Results Delivered:

✔️ 30% reduction in time spent on manual administrative HR processes  

✔️ 100% visibility of employee data across all group companies  

✔️ Faster and better informed decision-making with consolidated analytics  

✔️ Better employee experience with streamlined processes and self-service tools  

✔️ A scalable, future ready system which aligns with the organization's long term strategy

Client Testimonial:

"TechnoBase didn’t just provide software; they gave us a smarter way to manage our people across the group. We now have complete visibility, better control, and a foundation we can grow on."

— Group HR Head, Client Organization

Brands That Trust Us

Conclusion: Custom HRMS Built for Scale, Simplicity, and Success 

At TechnoBase IT Solutions, we understand the complexities of managing HR across diversified businesses. Our custom HRMS solutions are designed to centralize data, standardize operations, and empower HR teams to work more efficiently—today and tomorrow. 

Transform Your Business With TechnoBase IT Solutions

Would you like to improve customer relationships, improve operations, and drive growth? Let us show you how our stack of products - EzeeCRM, EzeeHRM, EzeeBOT, and many more - can deliver all the value your business needs.  

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