You constantly strive for more, and it's getting harder to keep up with the rapid changes around us in this digital age. At Technobase, we are on a mission to turn your business into a powerhouse of productivity and profitability. With a complete suite of applications integrated into our cloud services, you will be able to share information across devices, anytime, from anywhere, and allow secure access to your data.
We develop software and applications that make complex business tasks simple and easy. Our team of experienced and talented developers is always thinking out-of-the-box. From web solutions to mobile apps, our solutions are perfectly designed to meet the changing needs and requirements of the business world.
Setting up a dedicated team to handle your IT needs can be expensive and time-consuming. Technobase has been around fem 14+ years, and we've worked with customers ranging from 2 to 2000 employees. We've worked with pre-launch start-ups and businesses with annual revenues above 100 crores. We believe in getting the job done right, so we always work closely with you to define your specific requirements and tailor our service delivery model to meet your exact needs.
Solutions Technobase offers that help businesses scale.
1. Customer Relationship Management
Our Customer Relationship Management System, ezeeCRM, is a comprehensive web-based solution that provides a single platform for all business functions and automates most business processes. ezeeCRM saves time, increases predictable growth, and helps you stay focused on key activities to help grow your business faster. ezeeCRM is the best solution to conquer chaos and create predictable growth.
ezeeCRM is an all-in-one CRM for businesses that want to grow sales and win customer loyalty. Empowering businesses to convert more leads, engage with customers and grow their revenue. This all-in-one CRM tool will improve sales, increase customer engagement, and automate your marketing. This intuitive platform provides small and large businesses with a solution that scales along with your company.
ezeeCRM's offers simple yet powerful features like:
- Managing Leads
- Sales Conversion
- CRM data/file Storage
- Contact Management
- Sales Opportunity
- Reports
- Emails, and much more.
It offers seamless support for email automation to ensure better nurturing and engagement.
What our customers say:
- It has been a few weeks since we have started using ezeeCRM, and I'm pleased with the decision. We like it better than any other platform we have worked on. ezeeCRM's clean interface allows us to navigate our many products and stay organised.
- ezeeCRM is a powerful CRM for businesses of any size. We use it for managing leads for marketing campaigns, sales opportunities, and overall customer service. Email automation features have made it easy to add thousands of contacts without manual work. We looked at several CRMs, and we think this one is the easiest to use.
2. Human Resource Management
Our Human Resource Management System, ezeeHRM, is your one-stop solution to streamline your HR processes and make your department work smarter. Whether a small business or a mid-level organisation, ezeeHRM offers value-added services at affordable prices that help you stay organised and keep track of all employee records.
ezeeHRM is a system that helps you work smarter, better, and faster. From simple tasks of employee information management, attendance recording, and salary distribution to employee self-service and real-time job matching, ezeeHRM gives businesses the power to accelerate growth and be more efficient. Built using the latest technology, the system is reliable, scalable, and flexible - ensuring business can grow with it!
What ezeeHRM customers say:
- EzeeHRM makes it easy to manage HR files, organise applications, and track candidates from application to hire. The powerful search functionality of ezeeHRM makes it simple to find candidates for positions—even when the position is a new one that hasn't been posted on any job site.
- We use ezeeHRM, which is ready to deploy in the cloud, with all features included and fully customised. EzeeHRM provides us with a customizable and scalable HR Software packed full of features enabling us to manage our staff easily.
3. Helpdesk Management System
ezeeDESK is a help desk software that is unique on the market. With ezeeDESK, companies can manage communications digitally, send automated and personalised emails, prioritise issues, schedule calls, and share information with customers. ezeeDESK was developed under the premise that it simplifies the entire process of creating and using a helpdesk software application.
ezeeDesk is a simple yet sophisticated Help Desk software solution built from the ground up with your business in mind. Every feature has been hand-crafted to facilitate communication between you and your customers. Choose from multiple Help Desk layouts that are easy to use yet highly flexible.
What our customers say:
- ezeeDesk is the easiest way to create, ideal for both individuals and small support groups. The team support tickets module helps you track all activities related to each customer and provides you with powerful reporting tools that allow you to measure the efficiency of your support group.
- Using ezeeDesk is like Team support is easier for both a customer and an agent because the conversation is all in one place. The agent can precisely see what the customer said and use the messaging thread for reference instead of replying several times with lengthy explanations.
4. Automated AI ChatBOT
The ezeeBOT chatbot is an expert and is your one-stop solution for resolving customer issues with the most human AI chatbot who conducts a real-time conversation (even with a touch-tone). Chatbots represent a huge opportunity for companies to engage with their customers in a very personal way. ezeeBOT helps you in sales, customer service, support, etc.
ezeeBOT provides the most human AI chatbot to resolve customer issues with a fun, conversational flow and real-time questions. Its latest version of AI chatbot can integrate across multiple communication channels, including SMS, Email, Messenger, and Web Chat. ezeeBOT learns and improves with every conversation, leading to a 10x return on investment.
What our customers say:
- We decided to try the ezeeBOT at our recent conference. Using this solution, we engaged with our attendees in a fun and interactive way. They were able to talk with us about the event and even ask questions about speaker topics. This helped us build a personal relationship with our attendees before the event, creating a more personal experience for everyone involved. We highly recommend this software.
- ezeeBOT is an easy-to-use, customizable, and automated platform that welcomes your conference attendees, kicking off your conference in style. Your website will look completely different, and your attendees will have a unique experience that you can see on our analytics dashboard.
5. eCommerce Solution
ezeeCommerce is the leading, cost-effective eCommerce platform for small businesses and organisations looking to start their online store. With our simple-to-use interface, easy-to-follow instructions, and our support from our experienced team, you can have your online storefront up and running in a very short span. Our wide array of add-on products and services enable you to customise your online business exactly how you want it.
What our customers say:
ezeeCommerce is a full suite of products that we can prove is driving conversions and repeat purchases. The tools in the suite of products help us achieve all of these goals easily, affordably, and consistently. Instead of using multiple tools to do this, ezeeCommerce is a complete solution to focus on maximising your conversion rate and the lifetime value of each shopper.
6. Point Of Sale System
ezeePOS software is used to process the billing of merchandise, produce and track inventory, manage employee time and attendance records, generate sales reports and maintain customer databases.
ezeePOS is a point of sale program for your business. ezeePOS provides almost everything you need to run your business, including inventory control, purchasing, and employee management. It offers a user-friendly interface, manages inventory and sales, data security, multiple payment options, order management, data backup, and more!
What our customers say:
The whole system rocks. It’s easy to learn, the features are exactly what I need - I don’t think there is a single feature I would add. Checking customers out is easy, credit card processing is seamless, and the features, like the order acknowledgment, discounts, and ability to examine the data and make decisions based on real time information is key to my profitability.
7. Learning Management System
ezeeLEARN is an industry-leading Learning Management System that allows creating centralised reports and analysis, easy accessibility, reduced business cost, and saves time. It gives organisations the means to preserve their legacy and enhance education through its flexible features, cutting-edge technology, and low costs. With ezeeLEARN, employees enjoy a friendly atmosphere where they can build their skills and share knowledge about the company's business processes.
ezeeLEARN is designed to enhance traditional education with technology while saving organisations time and money. Supporting the organisation's learning, training, and knowledge sharing activities, it provides the best features like analyses and reports, multichannel scalability, progress tracking, centralised learning, cost and time savings, an easy learning process, and much more.
What our customers say:
We used ezeeLMS to train our retail staff, both new hires and existing ones. We started with customer service standards and upselling. We then added more specific things like how to be a better greeter in a store. As our company grew, we could scale up and add more training. We now run live events where we bring in top talent from industries to give us new ideas.
8. Marketing Automation
Technobase offers Marketing automation as your one-stop solution for business marketing. Understand your customers and prospects better through multi-touch campaigns on varied platforms. Resulting in a rise in quality leads to higher conversion rates.
Marketing automation is here to solve your current marketing needs! With access to the right tools, you will be able to capture new leads, nurture their needs and grow sales. These services won't require you to completely revamp your website or sales campaigns but rather make them better than they already are by adding some finishing touches that help you attract more prospects and promote quality leads.
What our customers say:
Working with Technobase has been a tremendous success for our company. Our sales team has been able to effectively grow their subscriber list by 40% per month with the automated campaigns and workflows that Marketing Automation was able to set up for us quickly and efficiently. We have streamlined multiple processes with powerful automated training and communication campaigns. We have created lead nurturing campaigns, upsell and cross-sell campaigns, targeted drip email campaigns timed with customers' needs to increase sales resulting in a higher average order value. I would recommend using Marketing Automation if you're looking to drive revenue growth while maximising your time on high-level tasks that are more strategic to your business goals.
9. Asset Tracking & Preventive Maintenance System
Businesses worldwide are looking for an intelligent solution to track their assets without the need for armed guards. Our AMS (asset management system) allows the organisation to utilise automated tools and procedures to track its assets and equipment. The system is designed so that it integrates the technology with the business processes of such organisations enabling them to get better business performance from their existing resources.
The AMS (asset management system) allows you to reliably manage your assets and equipment to get the most out of it. It gives you powerful tools for accurate tracking of your assets and preventive maintenance. The system was designed by professionals from top organisations who have a lot of experience in this field.
What our customers say:
We were looking for a new asset management system. I participated in the presentation and was surprised at how customised it was for the diverse requirements. The demo was more about their company capabilities, AMS, and implementation. Then, they took us shortly through the software and answered all my questions. We are very happy with Technobase- they keep everything clean and neat; they are patient with all of my questions! You really couldn't ask for a better service/support relationship.
The Technobase team comprises highly skilled professionals who have a detailed understanding of the core services of Technobase. It's this belief in people that gives Technobase the edge. Our multidisciplinary approach is designed to cut across sales and management, technical and functional areas, and major disciplines such as hardware, software, networking, testing, and implementation. Our client management approach bridges the gap between vendor, supplier and customer requirements.